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Tikona Customer Care Number – Tikona BroadBand Complaints

Tikona Customer Care Number – Tikona BroadBand Complaints

Tikona is a broadband service running in major cities in India. It is one of the worst broadband service in India (I personally had used Tikona and they’re still harassing me for that. I’ll get to that later). If you want to contact Tikona customer care, follow the below given Tikona broadband customer care numbers and follow the steps given below. Also I’ll tell you my experience about Tikona broadband.

Tikona Customer Care Number
Tikona Customer Care Number

Tikona Customer Care Number

Tikona customer care is one of the worst customer care I’ve come across. But you can try contacting them using the below given Tikona customer care number.

Tikona Customer Care Phone Number
Tikona Customer Care Number (Toll Free) 1800 209 4276
Non Technical Queries Customer Care Phone Number 022-6119 1700
On Call Tech Support Helpline Number 022-40629629
Technical Queries Customer Care Phone Number 022-6174 9700

Tikona Customer Care Numbers City Wise

City Customer Care Number
Bangalore 080 4036 7777
Mumbai 020 6604 7373
Gurgaon 1800 209 4276
Noida 011 4313 8200
Hyderabad 040 4000 021


Tikona Customer Care Email Address

You can try to contact Tikona customer care using the below given Tikona customer care email address :

[email protected]

Tikona Customer Care SMS Support

Tikona also provides customer support in SMS, text Tikona in the below given format to get Tikona broadband customer care SMS support.

SMS <TIKONA> to 575758

Tikona Broadband Customer Care Forum

Try to post your complaints in Tikona Broadband Forum by clicking on this link.

Tikona Broadband Head Office Address

2nd Floor
LBS Marg
Bhandup (West)
Mumbai – 400078
Maharashtra, India

Tikona Broadband Regional Office Address

Location Contact Address
Pune, Nagpur, Sholapur and Nashik Tikona Digital Networks Private Limited Office No. 102, 1st Floor,  “Vardhman Heights”, CTS No.1328/1329, Bajirao Road, Shukrawar Peth, Pune – 411002.
Ahmedabad, Vadodara and  Rajkot Tikona Digital Networks Private Limited 705/706, Sears Towers, Panchvati First Lane, Near Gulbai Tekra, off C G Road, Ahmedabad – 380006
Surat Tikona Digital Networks Private Limited 309, 3rd Flr, 21st Century Business, Ring Road, Surat- 395002
Chennai, Coimbatore, Madurai, Kochi, Tiruchchirapalli and Pondicherry Tikona Digital Networks Private Limited, Abhinav Centre, 2nd Floor, New No 4/Old. No 19 Co-Operative Colony, Chamiers Road, Alwarpet, Chennai – 18
Bengaluru (Bangalore),  Mysuru (Mysore), Hubli, Mangalore Tikona Digital Networks Private Limited 191 Amarjoti Layout, 1st Floor, Intermediate Ring Road, Domlur, Near TVS Service Centre, Bangalore – 71
Delhi, Kanpur, Varanasi, Agra, Meerut, Allahabad, Jaipur, Kota and Lucknow Tikona Digital Networks Private Limited  225, 3rd Floor, Okhla Industrial Estate Phase 3, New Delhi – 110020
Hyderabad, Visakhapatnam, Vijayawada and Guntur Tikona Digital Networks Private Limited  Flat No 1, Ground Floor, Lahari Building, 6-3-904, Plot No 2, Survey No 19/A, Somajiguda, Hyderabad – 500082
Indore, Jabalpur, Raipur and Bhopal Tikona Digital Networks Private Limited  107- 108, 1st Floor, Industry House, A.B.Road, Indore – 452001
Kolkata and Bhubaneswar Tikona Digital Networks Private Limited B12,Canal South Road, Kolkata-700105


How Tikona is Harassing Me?

OK! I made a mistake of taking Tikona broadband by seeing their ads and stuff. I called them on December 28th & got the connection by December 30th. I paid 2200Rs for connection and I took 899 plan (10 mbps plan). After installation, the speed I was getting was 4 mbps. That was when I told the Tikona guy to show the connection speed. He said speed will increase in some time, as it was just installed. So, I waited till night.

I was getting frustrated with the connection as the speed was not increasing, but it’s decreasing. I didn’t even get the 4 mbps speed that I got at the time of installation. Moreover, it was not getting connected at times, when I needed connectivity the most. I was getting frustrated. I tried contacting the customer care using their toll free number (the same that is listed in this page). But I couldn’t talk to a live person from there. But registered complaint on the number.

Now I went to their forum and posted about the same and the reply I got was something like “We checked with our systems and there’s no issue with you found”. What the hell? PS : I tried to get a snap of the post by me, but seems like they’ve now deleted the post from their forum.

This much frustrated with them and I choose to disconnect the Tikona broadband connection. I mailed their support (same mail provided here) of the same and told them to disconnect my connection. I got this reply :

With reference to your email Date 21/1/2017,
We have already taken your request for disconnection & the same is registered against your User Id:112011xxxx.
Please note the revised request no :1-454485xxxx for future reference.

Ok I thought everything is done and the burden of Tikona is done. NOOO! I got a message after some days that I’ve a bill due of 540 Rs, dated 15/01/17. Oh well, I have used the connection for not even a month and I got a bill dated on the 15th of the month. (Tikona bills are prepaid by the way).

I’ve paid the bill for the month of January in advance and disconnected by January 24th. (Even though I mailed them about disconnecting on Jan 20th). But I got a bill due by 15th of January. Well, I started getting calls daily after disconnecting the service about this bill. Also I’m getting SMS daily regarding this.

I talked to a customer representative on this call, and I told them I disconnected the Tikona connection & I paid January bill in advance when getting connection. Also I asked him about the details about this bill and how come they can bill me on 15th. The reply from him was dubious, he doesn’t know about all that but the system shows 540 bill is due and I have to pay that. You can decide about the quality of Tikona customer care from this.


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